Customer Support Hours
🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
⏱ Response Time:
We aim to respond to all emails and inquiries within 24–48 business hours.
Contact
Contact Us
We’re here to help. If you have questions about our products, orders, shipping, returns, refunds, payments, or anything else related to your purchase, please feel free to contact us.
Get in Touch
Bridge & Burn
Email: support@bridgeandburn.shop
Business Address:
729 SE Grant St
Portland, OR 97214
United States
Customer Support
For faster assistance, please include your order number and a brief description of your question when contacting us about an existing order.
Our support team can assist with:
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Order status and updates
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Shipping and tracking
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Returns and refunds
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Exchanges
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Payment questions
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Product information
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Damaged or incorrect orders
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General website inquiries
Email Support
We aim to respond to customer inquiries as promptly as reasonably possible during our normal business operations.
Thank you for choosing Bridge & Burn. We appreciate your business and look forward to assisting you.