Privacy Policy

Last Updated: August 21, 2026

At Bridge & Burn, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order and transaction information
• Product and purchase details
• Information you provide when contacting customer support

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage information
• Date and time of visits

2. How We Use Your Information

We use collected information for legitimate business and customer-service purposes, including:

• Processing and fulfilling orders
• Processing payments
• Shipping and delivering purchases
• Sending order confirmations and shipping updates
• Providing customer support
• Responding to inquiries and requests
• Processing returns, refunds, and exchanges
• Improving our website, products, and services
• Preventing fraud and unauthorized transactions
• Maintaining website security
• Complying with applicable legal requirements

We do not use your personal information for purposes unrelated to the services we provide without an appropriate legal basis or your consent where required.

3. Payment Information

Payments may be processed through secure third-party payment processors.

We do not intentionally store complete credit or debit card numbers on our own servers. Payment information is handled by the applicable payment processor according to its privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website and improve your browsing experience.

Cookies may be used to:

• Remember preferences
• Maintain shopping cart functionality
• Understand website usage
• Improve website performance
• Support security and fraud prevention
• Provide relevant website functionality

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Personal Information

We may share necessary information with trusted service providers who help us operate our business, such as:

• Payment processors
• Shipping and delivery providers
• Website and hosting providers
• Customer service providers
• Fraud prevention and security services
• Analytics and technology providers

These providers receive only information reasonably necessary to perform their services.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may also disclose information when required by law, legal process, court order, or to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used
• Opt out of certain marketing communications

To make a privacy-related request, contact us using the information below.

11. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, promotions, or store updates.

You can unsubscribe from marketing emails by using the unsubscribe link included in the applicable email or by contacting us.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your purchase.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Bridge & Burn
Email: support@bridgeandburn.shop
Address: 729 SE Grant St, Portland, OR 97214, United States

We are committed to handling personal information responsibly and transparently.